Verizon Authorized Retailer, TCC

Reviews about Verizon Authorized Retailer, TCC

• S. Lea

  Oct, 17 2018
  ★ ☆ ☆ ☆ ☆
  Wouldn't help me after I bought $670 Samsung Galaxy S7. Back and previous buttons wont work. Guy looked at my phone and said there was definitely something wrong with my phone but I may have caused the problem. Wouldn't help me at all. Phone wasn't even a week old. And then after playing around with Verizon customer service my 14 day warranty expired and even after paying for extended coverage would have 2 pay $149 deductable and only replace my new $670 phone with a refurbished one. This can't be a new problem as I researched on Google and found many similar complaints and the Google store has many apps that provide back, home and previous floating keys which have been helpful. But when I spent close to $700 and still paying for it monthly I would expect to have a phone that works perfectly. I will never shop there again and also have heard negative comments from friends and family who have shipped there. Also, tried other Verizon store without any help. I will never buy another Samsung product or use Verizon ever again.

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